Terms of Service
Last Updated: September 2026
By booking a detailing service with A.T. Customs, you agree to the following terms and conditions.
1. Services
A.T. Customs provides mobile vehicle detailing services. Services and pricing may vary depending on the vehicle’s size, condition, and the package selected.
2. Vehicle Condition
Customers are responsible for removing belongings and valuables from their vehicle before service. A.T. Customs is not responsible for personal items left inside the vehicle.
While we work carefully to improve the appearance of your vehicle, some stains, odors, scratches, paint imperfections, pet hair, or other damage may not be completely removable.
3. Pre-Existing Damage
A.T. Customs is not responsible for pre-existing damage or worn, damaged, loose, or deteriorated materials, including but not limited to paint, trim, leather, fabric, plastics, buttons, electronics, or aftermarket accessories.
If we notice significant pre-existing damage before beginning work, we may document it or notify the customer.
4. Water & Electricity
For mobile services, customers may be required to provide access to a standard outdoor water spigot and electrical outlet when necessary. Customers are responsible for ensuring these are available and usable at the time of the appointment.
5. Weather & Service Conditions
Mobile detailing may be affected by severe weather, extreme temperatures, or unsafe working conditions. A.T. Customs reserves the right to reschedule an appointment when conditions prevent us from safely or properly completing the service.
6. Appointments & Cancellations
Customers are asked to provide reasonable notice when canceling or rescheduling an appointment.
Repeated cancellations, no-shows, or failure to provide the required service conditions may result in a cancellation fee or the inability to book future appointments.
7. Pricing
Prices may vary based on vehicle size, condition, excessive dirt, pet hair, stains, or other circumstances that require additional time or materials.
8. Payment
Payment is due upon completion of the service unless otherwise agreed upon in advance.
9. Customer Satisfaction
If you are unhappy with any aspect of your service, please contact A.T. Customs as soon as possible so we can review the concern.
10. Right to Refuse Service
A.T. Customs reserves the right to refuse service for safety risks.
11. Agreement
By booking, the customer acknowledges they have agreed to these Terms of Service.